FAQs
What products does Yesrov sell?
We specialize in refrigerator magnets and seasonal decorations for holidays such as Christmas, Fall & Thanksgiving, Halloween, Easter, Mother’s Day, and Father’s Day.
Do you ship internationally?
Yes, we ship to many countries worldwide, including North America, Europe, Oceania, the Middle East, Central America, and South America. For details, please check our [Shipping Policy].
How much is the shipping cost?
Free shipping for orders over $59.99.
A $12.99 flat fee for orders under $59.99.
How long will delivery take?
Most orders arrive within 7–15 business days after shipping. Delivery times may vary depending on the destination, customs clearance, and carrier schedules.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can also track your package directly on the carrier’s website (USPS, UPS, FedEx, DHL, etc.).
What is your return policy?
We accept returns and exchanges within 30 days of delivery, provided the items are unused, unwashed, in original condition, and in the original packaging. Please review our [Return & Exchange Policy] for full details.
Who pays for return shipping?
Return shipping costs are the responsibility of the customer, unless the item is defective or we made an error. In that case, Yesrov will cover the return shipping fees.
What payment methods do you accept?
We accept major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment options available at checkout.
How long does it take to receive a refund?
Once we receive and inspect your returned item, refunds are processed within 7 business days. The refund will be issued to your original payment method.
How can I contact Yesrov?
Email: help@yesrov.com
Phone: +1 703-897-5959
Address: 3647 Serendipity Rd, Woodbridge, VA, 22193-1086
Business Hours: Monday – Friday: 9 AM – 5 PM | Saturday – Sunday: Closed